Terms & Conditions
Last Updated: September 17, 2026
Welcome to Swaminarayan Tour & Travel. By using our website, contacting us, making an enquiry, or booking a travel service through us, you agree to the following Terms & Conditions.
1. About Our Services
Swaminarayan Tour & Travel provides tour and travel services, transportation arrangements and customised travel packages for various destinations.
Our services may include:
Char Dham Yatra
Do Dham Yatra
Single Dham Yatra
Haridwar to Dehradun and Mussoorie
Nainital
Vrindavan
Rajasthan
Jaipur
Mehandipur Balaji
Salasar Balaji
Other customised tour packages
The services included in each package depend on the package selected and the arrangements agreed upon with the customer.
2. Booking and Confirmation
A travel enquiry does not automatically confirm a booking.
A booking will be considered confirmed only after the required booking information, availability and payment or advance amount have been discussed and confirmed by Swaminarayan Tour & Travel.
Customers should confirm all important details before making payment.
3. Package Details
Package details such as:
Transportation
Hotel accommodation
Meals
Sightseeing
Number of travel days
Pickup and drop-off
Other facilities
may vary depending on the selected package.
Customers should confirm what is included and excluded before confirming their booking.
4. Hotel, Food and Other Expenses
Some packages may not include hotel, food, entry tickets, personal expenses, parking charges, toll charges or other additional costs.
Where applicable, these expenses will be the responsibility of the customer unless specifically included in the confirmed package.
5. Travel Documents
Customers are responsible for carrying all required documents and personal belongings during their journey.
Swaminarayan Tour & Travel is not responsible for loss, damage or misplacement of personal belongings or documents.
6. Changes in Travel Plans
Travel schedules may change due to factors such as:
Weather conditions
Road conditions
Traffic
Government restrictions
Vehicle-related issues
Natural events
Local conditions
Other circumstances beyond our reasonable control
We will try to assist customers with reasonable alternatives where possible.
7. Transportation
Vehicle type and availability may depend on the selected package and the number of travellers.
Pickup and drop-off locations should be confirmed before the journey.
Additional charges may apply for changes in route, extra kilometres, waiting time or additional stops where applicable.
8. Customer Responsibilities
Customers are expected to:
Provide correct booking information
Follow agreed travel schedules
Treat drivers, hotel staff and service providers respectfully
Follow applicable local rules and regulations
Take care of their personal belongings
Pay applicable additional charges when agreed
Any additional services requested after booking may be subject to availability and additional charges.
9. Cancellation and Refunds
Cancellation and refund terms may vary depending on the package, hotel, vehicle booking and service provider involved.
Customers should confirm the applicable cancellation and refund conditions before making a booking.
Any refund, where applicable, will be processed according to the agreed cancellation terms and the amount received from relevant service providers.
10. Pricing
Tour prices may change based on factors such as:
Travel dates
Number of travellers
Vehicle availability
Hotel availability
Seasonal demand
Route changes
Additional services
The final price will be based on the package and services confirmed with the customer.
11. Third-Party Services
Some travel services may be provided by third-party hotels, drivers, transport operators or other service providers.
Their services may be subject to their own terms and conditions.
Swaminarayan Tour & Travel will assist customers with travel arrangements but cannot control circumstances directly caused by independent third-party service providers.
12. Website Information
We make reasonable efforts to keep the information on our website accurate and updated.
Tour details, prices, destinations, vehicle availability and other information may change without prior notice.
Website information should not be treated as a final booking confirmation.
13. Website Use
You agree not to:
Use the website for unlawful purposes
Submit false or misleading information
Attempt to damage or interfere with the website
Copy or misuse website content without permission
14. Limitation of Responsibility
Swaminarayan Tour & Travel will make reasonable efforts to provide the services agreed upon with the customer.
We are not responsible for delays, cancellations, losses or changes caused by circumstances outside our reasonable control, including severe weather, road closures, government restrictions, natural events, traffic conditions or other unforeseen circumstances.
15. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
16. Contact Us
For questions, enquiries or clarification regarding these Terms & Conditions, please contact us:
Swaminarayan Tour & Travel
Mobile: 8668659225
Alternate Mobile: 9897920075
Website: swaminarayantourandtravel.com